Answers before you launch your next campaign.

No. The main workflows are built for operators, founders, and marketing teams. Technical users can still use API keys, webhooks, and integrations when needed.

You can create an account, import a small test list, and review the dashboard within minutes. Provider-specific setup can take longer depending on channel requirements.

Yes. Team access and role controls help you separate operators, admins, and review workflows inside one account.

MsgBurst includes workflows for WhatsApp, email, Telegram, SMS, push-style modules, and integration-led messaging operations.

Yes. You can manage audiences and campaign work across multiple channels from the same portal, then review performance in reports and history screens.

Yes. API keys, webhooks, and integration pages are available for teams that need to connect MsgBurst to their own tools.

Yes. The Starter plan lets you explore the product before choosing a paid plan or adding paid sending credits.

Credits are used for eligible paid sending features. Final usage can depend on channel, provider, destination, and campaign type.

Refunds are handled according to the Refund Policy. In general, consumed credits and completed services are not refundable except for verified technical failures or legal requirements.

No. You should only upload contacts you have the right to message. Purchased, scraped, or non-consented lists can create compliance and provider risk.

The product includes suppression and unsubscribe-related workflows, but your team remains responsible for honoring recipient preferences and legal obligations.

MsgBurst uses authentication, role controls, audit logs, backups, and operational safeguards. You should also protect passwords, API keys, and provider accounts.

You can reach the team through the Contact page or by emailing support@msgburst.in for account, billing, or setup help.

Yes. Enterprise discussions can include onboarding, provider planning, integrations, team roles, and governance needs.